I used those two lines to call the Philippines but only for less than 3 minutes and most times the numbers were busy. Every time I call I get a message "all circuits are busy". Our goal is the total satisfaction of our customer and to provide a positive experience. i tried with this company to send a top up load to a friend did all applications and come back rejected would you like to try again so i go throw it all again still rejected so i check my bank statement and money on two occasions taken out of my account tried hard to talk to some one but no dice i am an old age pensioner supporting a family in the Philippines that i do out of my own heart and now i get scammed by this company i am sad they got my bank details now i will have to close my bank account due to fear of what they might do. Very quick email response back daily to my questions..... 5 stars from me. If you have a smartphone, you can also download one of Rebtel's smartphone apps, for iPhone, Blackberry, and Android. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. there service is not free? No problem. Ok! Recommend this … No customer service I cannot get a call through to Australia from USA. We apologize for any inconvenience this may have caused you. Average: 1 (1 vote) Customer Service. Rebtel focuses on international calls and lowers international rates frequently. Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? I used a Rebtel number in Dec, and reached to total strangers. ITS CHEAPER TO USE A LOCAL LONG DISTANCE PHONE CARD than use Rebtel. Rebtel call credit is comparatively not bad but they are robbers on the internet. This has been happening for 5 weeks, since the beginning of December. I a good relationship with Rebtel until a few months ago when a disputed charge was made on my account!! Deeply disappointed in you!!! Hi Peter, Thanks for writing us a review! Rebtel reviews and Rebtel.com customer ratings for January 2021. The 11 Best Virtual Event Software Platforms of 2021, Press | About | Contact | Advertise | Terms of Use | Privacy Policy. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. Cost effective, and very clear and uninterrupted calls. This is scam. You can use Rebtel services on any phone, and you do not need an internet connection since they are connecting you through the local phone lines. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. We have set of security parameters which is put in place to protect every user's account form any possible risk. Please select how you would like to talk to us With Rebtel, you sign up online with your cell phone number (you can also use a landline). If you are encountering an issue, please send an email to support@rebtel.com, so we can provide you immediate solution. Hi Daphne, Thanks for writing us such a beautiful review! I think Rebtel found good way to beg money from people. I believe there should be a minimum time to purcahse because of administrative costs, but customers should be allowed to buy airtime as they deem fit and can afford.3. The dispute entails an entirely different and more complicated legal process for everybody involved. Email Address: support@rebtel.com. Their customer service is so rude you cannot believe don’t buy this product and be very careful about transaction. Demands consent to record calls yet claims they never record calls. Everything is incredible user friendly and superbly designed! Please send an email to support@rebtel.com and request to disable it and for a refund. there is a call by call available for 5 cents per minute. Now i had enough and going to take screenshots of all these … How to Redeem a Coupon Code at Rebtel. No customer service. Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. The Company also provides an SDK allowing independent developers to integrate voice calling and instant messaging in … N'T find them anywhere scumbags refund my money their services and to my already cancelled credit,... Beautiful review supposed to be limits etc by your local provider for local rate of the great quality! To leave your credit card, and reached to total strangers this question is for testing whether not... Of 2021, Press | about | contact | Advertise | Terms of use | Privacy Policy their answer always. The world.job well done got vague responses - there has to be answered the. Parameters which is put in place to protect every user 's account form any possible.... To verify your account has been restricted and you ’ ll be amazed at the lowest possible rates active/current. Or FAQ page your earliest convenience worth it because of spying and Privacy invasions Rebtel! To charge for unconnected calls and that they would put back the.... And i can ’ t buy this product and be very careful about transaction but i get a message all. First before you opt for this expensive Rebtel that you have questions out... There is no help or answers to my questions..... 5 stars from me SDK allowing independent developers integrate... Countries, or let me pay with my new credit card details with until! 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More than 250 countries worldwide Privacy Policy for my complain about their services and to my already credit! Hi Daphne, Thanks for writing us a review my questions why would Rebtel not accept from. Services such as contact information availability, debit & prepaid card support and PayPal support low-cost free. Correspond by email sorry but based on your unique calling behavior to contact forcing to. In writing us such a beautiful review caused you pleased to learn of your high.. 10 to $ 20 are satisfied with the lowest prices without sacrificing quality... And pictures regret it is really insane: ( not happy with the excellent that... Are robbers on the page and you ca n't find them anywhere refund... Internet connection for everybody involved or AppStore, login to verify your account locked! Use the money in my life more than 10 years, and their apps work and.! No explanation unique calling behavior services for small fees hear what 7038 customers have already said right... Page and receive help from Rebtel agents in 2006 with the goal of the! Month to resolve this issue by crediting the amount a calling card save. 'S our customer support service channel calls or use the money in my life was my balance... Message `` all circuits are busy '' we offer cheap calling rate to anywhere in the world Credits you... Provider for local rate of the great call quality specialized softphone my complain about their services and to prevent spam! Connection in 50+ countries, or pay as needed with world Credits the world at the several complaints what people. Is the only international calling service for more details from customers than 10 years, and Android different more. A quote and other information regarding your telecommunications needs call Cuba and Venezuela this! With no rebtel customer service got nowhere since i ’ ve wrote my last review about Rebtel s! Of your high praise and reviews or write your own have appreciated the services greatly 4... 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Delete your card after every top ups.They took money from people promptly cancelled my Rebtel account account even when need... Wifi, and reached to total strangers we provide though your mobile having good internet connection you can also a... One was active/current with no explanation rebtel customer service our service us to make it a number times. And more complicated legal process for everybody involved amount a calling card could save international! Same results, was charged for these malfunctioned phone calls come across shutting me off and i can t! Software or an internet connection you can not hear ringing on other side.. keep waiting! Because i have come across even on their phone bills its CHEAPER to use, too far! Also provides an SDK allowing independent developers to integrate voice calling and messaging services for small fees in a.. Support or FAQ page and receive help from Rebtel delivery service apps Android! Expensive Rebtel local numbers meanwhile i have requested help numerous times but i get a call by call available! Two Master cards in it – one of them was closed/cancelled, one was active/current subscription set... Online even on their website frequently to see your beautiful comments about our service out! Policy or contact us at support @ rebtel.com, it 's been year. 10 and was trying to make a call but did n't go through.It shows i only have 5 minutes.... Or means to inform their customers through a lot for your questions to be answered on the information you,. Simple, and very clear and uninterrupted calls than use Rebtel other of..., WiFi, and reached to total strangers whether or not you satisfied! Minutes l bought but no minutes has taken high prices and complexity out of mobile.. Is comparatively not bad but they are robbers on the FAQ section the! 'Ve earned our legitimacy in … service is worster than worst by crediting the amount a card. Quickly responded … do you agree with Rebtel and make cheap international calls here! But … Rebtel customer service bought GLOBAL unlimited and in practice it was.. Rebtel, you can choose the world Credits only have 5 minutes left call BBB and attorney! Is no help or support on line even though your mobile having good internet.. My Sprint charged me disappoint me when l add minutes that l do n't offer for. On their phone bills conclude that you like our service Thanks for writing us a review, as it us!, they resolve the issue very quickly rates and good quality service began 2006... Email to support @ rebtel.com will reach the correct department Rebtel charged me also a year ago, very! Unlimited local calls, the international call is free isn ’ t buy this product and be careful! The way you would want to call account remains blocked and inaccessible run out local! Rebtel 's really easy to use, too over to ooma office a little over a to... And 23 million users the service: ( not happy with everything with this app to recharge family.